Privacy Policy
Effective Date : 15th Nov 2024
Suma Technology Services LLP ("we", "us", "our") is committed to protecting the privacy of solution providers, partners, and visitors to our website www.sumatechnologyservices.com. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Infomation We Collect
We collect the following types of personal and business-related information when you interact with us or fill out forms on our website:
- Name and contact information (name, email, phone)
- Company and role details
- Inquiry content or partnership details you choose to provide
- Technical information such as IP address, browser type, and location (via cookies and analytics tools)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services and partnerships
- Respond to your inquiries, process requests, and follow up on business opportunities
- Send updates, technical notices, security alerts, and support communications
- Understand visitor behaviour and website usage for optimization
- Manage leads and business relationships via Zoho CRM
3. Infomation Sharing
We do not sell or trade your personal information. We may share your data only with trusted service providers, such as:
- Our CRM platform (Zoho CRM)
- Our CRM platform (Zoho CRM) Hosting and analytics providers (e.g., Google, AWS, Azure etc.)
- Regulatory authorities, if legally required
All third parties are bound by confidentiality and security obligations.
4. Data Security
We apply appropriate technical and organizational safeguards to protect your information, including:
- SSL encryption
- Secure access controls and hosting infrastructure
- Periodic reviews and security monitoring
5. International Data Transfers
We operate globally. Your data may be stored or processed in regions such as India, Singapore, UAE, EU, and other jurisdictions where we or our service providers operate, in line with applicable data protection regulations.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct or update inaccurate information
- Request deletion of your data (subject to applicable laws)
- Object to or restrict certain processing activities
To exercise your rights, contact us at legal@sumatechnologyservices.com.
7. Contact Us
For any questions about this Privacy Policy or how we handle your information, please contact:
Email : legal@sumatechnologyservices.com
Phone no : +91 7404555246
8. Updates to This Policy
We may update this policy occasionally. We encourage you to review it periodically to stay informed.